Home Store Partnership Program (HSP)

Are you ready to take your appliance retail business to another level?

The Homestore Partnership Program (HSP) is designed for appliance retail store owners who want to enhance their customer experience by offering factory-trained technicians and a fully stocked parts counter. HSP is a strategic partnership program that empowers appliance retailers to provide in-house repair services and parts sales without the hassle of managing the complexities of the service industry. Whether you’re looking to introduce these services for the first time or are struggling to keep up with the evolving appliance service industry, our program provides a comprehensive solution tailored to your business needs. By partnering with Doctor Appliance, retailers gain access to expert support, seamless operations, and increased customer satisfaction.

What We Offer

Certified experts working directly in your store, eliminating the need for outside services.

On-Site Technicians

We provide a fully stocked parts counter or manage your existing one, giving customers direct access to manufacturer-approved appliance parts.

On-Site Parts Counter Setup & Management

We streamline the process for all warranty repairs. Instead of the customers or store employees needing to sit on hold to set up service; we take over and directly set up and process the entire repair from start to finish. This reduces lead time and enhances the overall customer experience!

Warranty Repairs

We offer multiple different seamless options for existing employee integration into our team. We aim to provide support and training to allow existing personnel (whether they work for us or you) to thrive where they choose, while still receiving the industry's best training and benefits.

Existing Tech Integration

We maintain and expand the technician base while providing multiple different profit-sharing models for you to choose from, ultimately increasing store revenue.

Profit Sharing & Growth

Key Benefits

How It Works

Application Assessment

Fill out our brief form. If you are a qualifying candidate, we will reach out to set up a discovery meeting at a later date

Onsite Consultation

We come out and review your current setup. We then discuss the multiple layout options and profit sharing models.

Onboarding

Onboard existing employees and create a custom process to integrate both companies.

Ongoing Support

We handle manufacturer compliances and provide mandated/ongoing manufacturing trainings.

Get in touch

Requirements

Please fill out the form below and we will get back with you in a timely manner.