Return any of our products within 30 days of purchase. As long as the item was not installed and is still in the original packaging.
Yes, we’ll ship your package anywhere that can accept deliveries.
Of course! Our friendly and knowledgeable customer services reps are available to answer your questions during normal business hours.
Yes we do. We offer a 60 day warranty on all of our work. If you have an issue with the same appliance 59 days later, we will come out to your home free of charge (in our service area) and fix the issue. If the issue is unrelated to our previous scope of work, parts and labor may apply.
Typically, we can come out to your home or place of business within 24 to 48 hours. In many cases same day service will be available!
If you are in our service network and your order is over $50 (excluding water filters and over sized freight) Delivery is free!
If you are out of our service area, we offer low shipping rates. We try to remain competitive with the current market. In many cases we can have the manufacturer ship the item directly to you!
Yes, if you are in our local service area.
We sell appliances on a per order status. We keep some items in our warehouse, but do not currently offer a show room. Please check with the service technician when they are in your home.
Yes, we work on many commercial machines. Some examples are coin-op laundry, ice machines, cooled display cases and commercial ovens. Please check with our representative when you call for service.
We work on all brands of home appliances. We will never turn you away for an odd brand that we have never heard of.
We are located in central TN. Our service technicians are local to your area.
Schedule one of our preventative maintenance packages, and instantly become a preferred customer!
It depends on how far away you are. It never hurts to ask. Typically, there will be a mileage charge added on if you are too far from our local network. If you are close to one of the areas we service, we can generally fit you in at no additional cost.
Doctor Appliance provides expert repair and maintenance services for all major appliance brands across Tennessee, Alabama, Georgia, Arizona and Kansas.
